Customers / 25 in production
Bridge in production.
Twenty-five enterprises across health, financial services, insurance, logistics, defense, and energy. Three full case studies below; the remainder are deployment summaries.
FULL CASE STUDIES
Three deployments, documented.
Health systems · 2022
96%
deflection on tier-1 patient inquiries.
AULTMAN HEALTH FOUNDATION
An 8-week pilot replaced 14 FTE in front-desk routing with Bridge Workspace. Clinician escalations dropped 41%; CSAT held flat.
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Health payers · 2023
$8.2M
annualized operating savings.
CARESOURCE
Bridge Workspace plus the Bridge Context Health module deployed across claims pre-authorization. Cycle time dropped from 9 days to 31 hours median, with $8.2M in annualized operating savings reported in the first full year.
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Financial services · 2024
Zero
unsanctioned outputs in 90 days.
AFFINITY FEDERAL CREDIT UNION
Bridge API in front of every customer-facing LLM call. Ninety days in production with zero unsanctioned outputs. Audit trail reviewed and approved by the credit union's primary regulator at day 60.
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ALL DEPLOYMENTS
Twenty-five enterprises across six verticals.
Health Systems
6 deployments
Aultman Health Foundation
Bridge Workspace + Bridge Health
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CareSource
Bridge Workspace + Bridge Context (Health)
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LifePoint Health
Bridge Workspace + Bridge Health
2023
Stormont Vail Health
Bridge Health + Bridge Elder
2023
Tidelands Health
Bridge Health
2024
AstraZeneca
Bridge Context (Health)
2023
Financial Services
6 deployments
Affinity Federal Credit Union
Bridge API
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Navy Federal Credit Union
Bridge API + Bridge Workspace
2024
Sandy Spring Bank
Bridge Workspace + Bridge Keyboard
2023
Stifel Financial
Bridge API + Bridge Keyboard
2024
Ameriprise Financial
Bridge API
2024
Wintrust Financial
Bridge API + Bridge Workspace
2023
Insurance
4 deployments
Liberty Mutual
Bridge Workspace + Bridge Keyboard
2023
Auto-Owners Insurance
Bridge Workspace + Bridge Health (life sciences)
2024
Grange Insurance
Bridge Workspace + Bridge API
2024
RenaissanceRe
Bridge API + Bridge Context
2023
Logistics & Transport
4 deployments
Estes Express Lines
Bridge Workspace + Bridge API
2023
Wheels Up
Bridge Workspace + Bridge Stone
2024
Hub Group
Bridge API
2024
Stride
Bridge Workspace + Bridge Access
2023
Pharmaceuticals
1 deployment
Supernus Pharmaceuticals
Bridge Health + Bridge Context
2024
Defense & Aerospace
1 deployment
Kratos Defense & Security Solutions
Bridge Stone + Bridge API
2023
Energy
1 deployment
Avangrid
Bridge Workspace + Bridge Access
2024
Media & Communications
2 deployments
C Spire
Bridge Workspace
2024
Gannett
Bridge Workspace + Bridge Edu
2024