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BridgeHealth

Bridge Health adds clinician-aware routing, HIPAA-aligned audit, and credentialed override paths to any model deployment touching patient care. Live in 14 health systems, 6 health payers, and 4 pharmaceutical companies.

Live in 14 health systems

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WHY THIS EXISTS

Clinical AI requires an audit trail the model cannot provide on its own.

Health systems have unique constraints. Every AI interaction touching a patient must be defensible in regulatory review, in malpractice litigation, and in clinician credentialing review. Model providers' built-in logs don't satisfy any of these standards.

Bridge Health extends Bridge Workspace and Bridge API with the clinical primitives a health-system deployment requires: credentialed-clinician escalation paths, HIPAA-aligned audit retention, EHR integration patterns, and the clinical-context modules documented under Bridge Context (Health module).

Aultman Health Foundation is the most-cited Bridge Health reference. CareSource is the most-cited payer reference. Both case studies document the audit trail's role in regulator review explicitly.

HOW IT WORKS

Three steps from prompt to decision.

Credentialed-clinician escalation paths

Health deployments configure escalation paths at scope. Every behavioral routing decision knows which credentialed clinician owns escalation for that interaction class. Escalations route in real time.

01

HIPAA-aligned audit by default

Audit data retention, encryption, and access controls ship configured to HIPAA. PHI handling is documented in the deployment's audit configuration. No additional implementation work.

02

EHR-side context loading

Bridge Health pulls clinical context from the deployment's EHR (Epic, Cerner, or other) per interaction. Context loads under 200ms median. Context is logged in the audit trail per interaction.

03
BUILT FOR

Where Bridge Health lives in production.

Health systems

Multi-facility health systems deploying AI in patient operations, clinical workflows, or member-facing channels with HIPAA-grade audit requirements.

Used by Aultman Health Foundation for tier-1 patient routing across 3 facilities.

Health payers

Insurance carriers operating in healthcare with state-level regulatory review and pre-authorization workflows.

Used by CareSource for claims pre-authorization, achieving $8.2M annualized operating savings.

Pharmaceutical companies

Pharma deployments touching adverse-event reporting, regulatory submission drafting, or clinical-trial communication.

Used by AstraZeneca for cross-jurisdiction regulatory submission workflows.

Health-adjacent services

Adjacent industries with patient-data touch points: medical device manufacturers, clinical research organizations, health-data brokers.

Used by Supernus Pharmaceuticals for clinical-trial communication routing.

SPECIFICATIONS

What ships in every deployment.

Deployment
SaaS (HIPAA BAA), single-tenant, or air-gapped
Median latency (p95)
142ms (includes EHR context load)
EHR integrations
Epic, Cerner, Meditech, Allscripts (certified)
PHI handling
Encryption in transit and at rest, BAA standard
Compliance
HIPAA, SOC 2 Type II, HITRUST CSF, ISO 27001
Audit trail
Full decision provenance, replayable from inputs, 10-year default retention (HIPAA-aligned)
Escalation paths
Credentialed-clinician routing, configurable per interaction class
SLA
99.95% routing availability, 24/7 incident response with clinical-priority track
INTEGRATION

One endpoint between your application and any model.

curl
curl https://api.brevortech.com/v1/health/route \
  -H "Authorization: Bearer $BREVOR_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "prompt": "Summarize the patient intake notes for chart #88421.",
    "ehr_context": "epic_mrn_88421",
    "escalation_class": "clinical_summary_review",
    "audit_policy": "hipaa_strict"
  }'

Full API reference at /docs →

IN PRODUCTION AT
Aultman Health FoundationCareSourceLifePoint HealthStormont Vail HealthTidelands HealthAstraZenecaSupernus PharmaceuticalsAuto-Owners Insurance
FREQUENTLY ASKED

Questions buyers ask before scoping.

Standard HIPAA BAA, encryption in transit and at rest, configurable PHI retention, and a HIPAA-aligned audit trail by default. HITRUST CSF certification is available on single-tenant deployments.

Epic, Cerner, Meditech, and Allscripts are certified integrations. Additional EHRs are supported via FHIR or HL7 v2 connectors. Integration patterns are documented in the deployment scoping call.

Every interaction class maps to a credentialed-clinician escalation path defined at deployment scope. Escalations route in real time, with the audit trail capturing the routing decision and the escalation handler identity.

Yes. Several pharmaceutical and CRO customers deploy Bridge Health for clinical-research communication routing and regulatory-submission drafting. Standard pharma compliance posture (21 CFR Part 11) is available on request.

Default retention is 10 years, aligned with HIPAA. Retention is configurable per deployment based on jurisdiction and customer policy. Indefinite retention is available on single-tenant.

Per deployment, scoped on a call. Pricing reflects facility count, integration scope, and SLA tier. Pharmaceutical and CRO deployments are scoped separately from health-system deployments.

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Backed by Kyros Holding Inc.