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VERTICAL

BridgeElder

Bridge Elder adds cognitive-context routing, escalation paths to family-of-record or designated caregivers, and explicit-consent surfaces to AI deployments serving older adults. Deployed across 9 senior-living networks and adjacent care services.

Deployed across 9 senior-living networks

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WHY THIS EXISTS

AI deployments serving older adults have different failure modes than consumer or clinical.

Older-adult AI deployments fail in ways general-purpose models don't account for. Cognitive load varies between users and within the same user across the day. Family-of-record dynamics complicate consent. Designated caregivers may need to receive escalations that bypass the older adult themselves.

Bridge Elder is a thin vertical layer above Bridge Workspace that adds the primitives senior-living networks, elder-care services, and adjacent providers need: cognitive-context routing, family-of-record escalation paths, designated-caregiver visibility, and the explicit-consent surfaces required for AI in care settings.

Deployed across 9 senior-living networks. The product is intentionally small in scope. We add features only when an operator deployment demonstrates the need.

HOW IT WORKS

Three steps from prompt to decision.

Cognitive-context routing

Every interaction is routed against a cognitive-context profile maintained per user. The profile adjusts based on the user's care plan, their stated preferences, and any updates from credentialed caregivers.

01

Family-of-record visibility

Designated family or caregivers can be configured to receive visibility into AI interactions per the user's consent. Visibility is granular: full interactions, summary-only, escalation-only, or off.

02

Escalation to designated caregivers

Interactions flagged as cognitive-distress, safety-risk, or escalation-required route to the designated caregiver in real time. The user's primary contact may be a clinician, a family member, or a care-network operator depending on deployment configuration.

03
BUILT FOR

Where Bridge Elder lives in production.

Senior-living networks

Networks operating residential, assisted-living, or memory-care facilities deploying AI in resident services or operations.

Used by a multi-state senior-living network for resident-services intake routing.

Elder-care services

In-home elder-care providers deploying AI in care coordination, family communication, or caregiver support.

Used by an in-home care network for caregiver-support AI.

Healthcare elder-care wings

Health systems with dedicated geriatrics or memory-care wings deploying AI in patient operations.

Used by a health system's geriatrics wing for patient communication routing.

Adjacent care services

Adjacent services with older-adult focus: medication management, home-health technology, social services.

Used by a state social-services agency for older-adult benefits coordination.

SPECIFICATIONS

What ships in every deployment.

Deployment
SaaS, single-tenant
Median latency (p95)
134ms (includes cognitive-context load)
Cognitive-context profiles
Maintained per user, updateable by credentialed caregivers
Family-of-record
Configurable visibility levels per user consent
Compliance
HIPAA, SOC 2 Type II, state elder-protection statutes (configurable per state)
Audit trail
Full decision provenance, family-of-record visibility logged, 10-year default retention
Escalation paths
Designated caregiver routing with real-time delivery
SLA
99.95% routing availability, 24/7 incident response with care-priority track
INTEGRATION

One endpoint between your application and any model.

curl
curl https://api.brevortech.com/v1/elder/route \
  -H "Authorization: Bearer $BREVOR_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "prompt": "Help me reschedule my medication delivery.",
    "user_id": "resident_3324",
    "cognitive_profile": "resident_3324_current",
    "escalation_class": "medication_change"
  }'

Full API reference at /docs →

IN PRODUCTION AT
Stormont Vail HealthTidelands HealthLifePoint HealthAstraZenecaAultman Health FoundationSupernus PharmaceuticalsLiberty MutualC Spire
FREQUENTLY ASKED

Questions buyers ask before scoping.

Per-user profiles updated by credentialed caregivers based on care plans and observed cognitive state. Profiles are not derived from interaction history alone — caregiver input is required.

The user (or their designated caregiver) sets visibility preferences at consent time. Configurable levels: full interactions, summary-only, escalation-only, or off. Changes log to the audit trail.

Interactions flagged as cognitive-distress, safety-risk, or care-escalation route in real time to the designated caregiver. Escalation paths are configured per resident or per service line.

Bridge Elder is a peer product to Bridge Health, both built on Bridge Workspace. Many deployments use both. The two are sold and deployed separately because their compliance postures and escalation patterns differ.

State elder-protection statutes vary. Bridge Elder ships with state-aware audit-trail tagging, with state-specific consent flows configurable per deployment. Bridge Context handles state-specific norms.

Per deployment, scoped on a call. Pricing reflects resident count, integration scope, and SLA tier. Single-network and multi-network deployments are scoped differently.

See Bridge Elder in your environment.

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Backed by Kyros Holding Inc.